Guide: Resy

How do core concepts map to Tenzo?

Key:    ✅  Supported    🚸  Work in Progress    ❌  Not Supported

                                               

Reservations

Reservation	✅ Reservation
Number of Guests	✅ Party Size
No Show	✅ No show
Customer	✅ Guest
Revenue Center	✅ Table Type

 

Data Ingestion

Real-time optionally available?	❌
Default polling frequency	Every 24 hours
Data retrieved on each poll	4 weeks (2 weeks in the past, 2 weeks in the future)
Historical data	Available since the customer started using Resy

 

How do I connect this data to Tenzo?

Please talk to your Customer Success Manager and they will connect this for you.

 

How do I compare Resy data to data in Tenzo?

In Tenzo, navigate to the Reservations dashboard.

From here, all cards should match Resy, according to the relevant date, and sometimes status, selected on the card.

For example, Reservations card:

In Resy, we match to the Daily Covers reporting. This can be found by selecting 'Reports' > ‘Covers’ in the Side Menu:

Exceptions

Both ‘Waitlist Covers’ and ‘Walkin Covers’ are mapped to Walkin Covers in Tenzo.