Guide: Toast (Sales)

How do core concepts map to Tenzo?

Key:    ✅ Supported    🚸 Work in Progress    ❌ Not Supported

                                              

Location	✅ Location
Order Type	✅ Dining Options
Revenue Center	✅ Revenue Center
Product Item	✅ Menu Item
Product Category	✅ Menu Group (within a Sales Category)
Product Division	✅ Sales Category
Tender Type	✅ Payment Type
Employee	✅ Server (Employee)
Customer	✅ Customer
Discount	✅ Discount
TicketItemDiscounts	✅ Applied Discounts
TicketDiscounts	❌ Only items
TicketItemModifiers	✅ Modifiers
Guest Count	✅ Guests
Transaction Length	✅ Closed - Created
Delivery Timings	❌ NOT SUPPORTED
KDS Bump Time	❌ NOT SUPPORTED
Ticket Voids	✅ Deleted or Voided
Ticket Item Voids	✅ Deleted or Voided (or check voided)
Table	✅ Table
Service Charge	✅ Service Charges
Tips	✅ Tips*

 

*Tips is the combination of 'Tips' and 'Gratuity'. Service Charge in Tenzo matches to 'Non-Gratuity Service Charge' in Toast.

Data Ingestion

Real-time optionally available?	✅
Default polling frequency	Every 20 minutes
Data retrieved on each poll	Today and yesterday
Historical data	All data since you started using your POS
Business date cutoff time is determined by the POS or Tenzo	Tenzo

How do I connect this data to Tenzo?

You first need to add Tenzo within the Toast back end.  You'll need to navigate to "my integrations" and add Tenzo.

This will email a code to the Tenzo support team.  From here, you can email [e-mail] to get them to add this to your account.

How do I compare Toast data to data in Tenzo?

Within Toast, you can see Net Sales within the "Sales Summary" report:

This will match the value in Tenzo without tax but with service charge i.e.:

Toast Labour

If you're interested in seeing your labour data from Toast in Tenzo then we also have a separate Tenzo subscription for this! Please see the guide here and contact [e-mail] to discuss this with your Customer Success Manager. 

Exceptions

• The menu used to determine Product Division or Product Category is the most recent. This may result in 'Not available' being displayed for some items that were associated with a Menu Group or Sales Category in Toast that is now archived (no longer exists in the current menu) or was missing at the time of the transaction.

#integrations