Guide: Tevalis

How do core concepts map to Tenzo?

Key:    ✅  Supported    🚸  Work in Progress    ❌  Not Supported

                                               

Location	✅ Site
Order Type	✅ Price Group
Revenue Center	✅ Order Area
Product Item	✅ Product
Product Category	✅ Product Group
Product Division	✅ Product Type
Tender Type	✅ Tender Type
Employee	✅ User
Customer	❌ NOT SUPPORTED
Discount (Names)	✅ Discount Reasons
TicketItemDiscounts  (Amounts)	✅ Transaction Discount
TicketDiscounts (Amounts)	❌ NOT SUPPORTED
TicketItemModifiers	❌ NOT SUPPORTED
Guest Count	✅ Covers
Transaction Length	✅ Time of last added item - Transaction opened at
Delivery Timings	❌ NOT SUPPORTED
KDS Bump Time	❌ NOT SUPPORTED
Ticket Voids	✅ Transaction Void
Ticket Item Voids	✅ Waste or Void or Error Correct on item
Table	✅ Table Number
Service Charge	✅ Service Charge
Tips	✅ Product = 3

Data Ingestion

Real-time optionally available?	✅
Default polling frequency	Every 1 hour
Data retrieved on each poll	Last 4 days
Historical data	All data that is locally stored on the till. Typically this is between 3 months and 2 years.
Data received per day or continuous	Per Day

How do I connect this data to Tenzo?

Tevalis sends data to Tenzo through an "agent" on the till.   Please talk to your customer success representative about getting this setup.

How do I compare Tevalis data to data in Tenzo?

Within business analytics:

You can run the "Daily Flash Sales" report

If setting money to "net" - you would then compare this to a number in Tenzo without Tax or Service Charge (and after subtracting discounts) e.g.,

Exceptions

• Tenzo assigns order type to the Transaction (based on the price group) - but Tevalis does this at the individual item level.  As such, Order Type reports may not always match Price Group reports.
• Tevalis assigns transactions to day parts based on the Closed Time, whereas Tenzo uses Opened Time. This may cause a small difference in the day part figures between Tenzo and Tevalis. 
• Charity payments are set as liabilities in Tenzo and are therefore not included in Tenzo's reports. However Tevalis does include charity payments in their reports so this could cause a small mismatch. 

#integrations