Guide: Pixelpoint

How do core concepts map to Tenzo?

Key:    ✅  Supported    🚸  Work in Progress    ❌  Not supported

                                                    

Location	✅ Location
Order Type	✅ Sales Type
Revenue Center	✅ revcenter
Product Item	✅ Product
Product Category	✅ Report Cat
Product Division	✅ Summary Group
Tender Type	✅ Method Pay
Employee	✅ Employee
Customer	❌ NOT SUPPORTED
Discount (Names)	✅ Promo
TicketItemDiscounts  (Amounts)	✅ CouponDetail
TicketDiscounts (Amounts)	❌ Spread over items
TicketItemModifiers	❌ NOT SUPPORTED
Guest Count	✅ Num Cust
Transaction Length	✅ Closed At - Opened At
Delivery Timings	❌ NOT SUPPORTED
Ticket Voids	❌ NOT SUPPORTED
Ticket Item Voids	✅ Item Filtered -> ProdType 101
Table	✅ Table Num
Service Charge	❌ NOT SUPPORTED
Tips	✅ Gratuity

Data Ingestion

Real-time optionally available?	❌
Default polling frequency	Every 20 minutes
Data retrieved on each poll	All new data
Historical data	All data since you started using your POS
Data received per day or continuous	Set by your Tenzo CS rep at the individual POS server level

How do I connect this data to Tenzo?

PixelPoint can be connected directly inside of the Tenzo app, with the assistance of your Customer Success Manager.

How do I compare Pixelpoint data to data in Tenzo?

On PixelPoint navigate to ReportViewer, then log in when prompted.

Open the ‘Daily Sales’ report within ReportViewer and select the date(s) you’re interested in comparing.

On Tenzo navigate to Sales -> Location.

Select the dates so that they match those which you chose for your Daily Sales report in PixelPoint.

Then find the location that you are looking at on PixelPoint on the list. The total in the ‘This Year’ column for that location on Tenzo should match (aside from some difference in rounding) the ‘Net Total’ on the ‘Daily Sales’ report on PixelPoint:

Exceptions

• PixelPoint round some numbers in their reports, so there may be slight variations between totals you see in Tenzo and totals on some of the reports (e.g. on the Summarized Sales report). This report does provide a ‘Round Difference’ number, which should equal the difference between the total in Tenzo and the total on the PixelPoint report. This is why we recommend using the ‘Daily Sales’ report to compare with Tenzo. 

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