Guide: Ancon

                              How do core concepts map to Tenzo?

Key:    ✅  Supported    🚸  Work in Progress    ❌  Not Supported

                                           

Location	✅ Outlet
Order Type	✅ Order Type
Revenue Center	✅ ClientTenants (POS/ Express Licenses)
Product Item	✅ Product
Product Category	✅ Product Group
Employee	✅ TenantUser
Customer	❌ NOT SUPPORTED
Discount (Names)	✅ Discount
TicketItemDiscounts  (Amounts)	✅ Discounts
TicketDiscounts (Amounts)	❌ Spread over items (ticket level automatically applied to item level)
TicketItemModifiers	✅ Modifications
Guest Count	❌ NOT SUPPORTED
Ticket Voids	✅ Payment Status
Ticket Item Voids	❌ NOT SUPPORTED
Service Charge	✅ Service Charge
Tips	✅ Tips

Data Ingestion

Real-time optionally available?	✅
Default polling frequency	Every 4 hours
Data retrieved on each poll	Today and yesterday
Historical data	All data since beginning of Ancon POS
Data received per day or continuous	Continuous

How do I connect this data to Tenzo?

Ancon can be connected directly inside of the Tenzo app.   

If you have an Enterprise account, you can talk to your Customer Success Manager and they will connect this for you.

How do I compare Ancon data to data in Tenzo?

Within Ancon per outlet you can go to the ‘Reports’ section and click on ‘Z-Report’ to get an overview on a day by day basis.

The highlighted box indicates the gross total for that day's sales. This can be compared with Tenzo in the Sales module under Location and choosing a single day to compare to.

Note: A Z-report is generated for the time period elapsing from the previous generation of the report. However Tenzo shows daily sales. Therefore you need to make sure that the Z-report is displaying the same day as Tenzo (e.g. a report generated in the morning of Monday may be showing Sunday's sales). 

Exceptions

• Discount names currently show as 'Not Available'. 

#integrations