Guide: When I Work

How do core concepts map to Tenzo?

Key:    ✅  Supported    🚸  Work in Progress    ❌  Not Supported

                                                 

Location	✅ Locations
Shift (actual)	✅ Shifts
Shift (planned)	✅ Shifts Planned
Hours	✅ Hours
Salaried workers	❌ NOT SUPPORTED
Employee	✅ Users
Role	✅ Positions
House Part	✅ Sites
Overheads	✅  Flat Percentage
Holiday	❌ NOT SUPPORTED
Breaks	✅ Breaks
Overtime	❌ NOT SUPPORTED
Exception costs / one-off costs	❌ NOT SUPPORTED
Borrowed/loaned employees	❌ NOT SUPPORTED

Data Ingestion

Real-time optionally available?	❌
Default polling frequency	Every 8 Hours
Data retrieved on each poll	Back 4 weeks, Forward 2 weeks
Historical data	All data since you started using the system
Data received per day or continuous	Per Day

How do I connect this data to Tenzo?

When I Work can be connected directly inside of the Tenzo app.   

If you have an Enterprise Account, you can talk to your Customer Success Manager, who will connect this for you.

How do I compare When I Work data to data in Tenzo?

Matching Hours

Tenzo will match the hours shown in the Attendance > Time Tracker View in When I Work.

The total value shown at the bottom of this view will match Tenzo's hours.

Matching Cost

Tenzo will match the cost which can be exported from When I Work. This can be found in Reports, then choose 'Create a New Report'. From here choose 'Times' and the same date range as you will compare to in Tenzo and export the report.

A column needs to be added to this export to multiply the pay rate by the hours worked.

The sum of this column will match Tenzo in the Labour → Location module, when Actual Cost & Sales is selected. 

Exceptions

None

#integrations