Guide: Fourth

How do core concepts map to Tenzo?

Key:   ✅  Supported  🚸  Work in Progress    ❌  Not Supported

                                                        

Location	✅ Location
Shift (actual)	✅ Shifts
Shift (planned)	✅ Shifts
Hours	✅ Hours
Salaried workers	✅ Shifts
Employee	✅ Employee
Role	✅ Job
House Part	✅ Department
Overheads	✅ Exact match from Fourth
Holiday	✅ Holidays
Breaks	✅ Unpaid breaks
Overtime	✅ Absences
Exception costs / one-off costs	❌ NOT SUPPORTED
Borrowed / loaned employees	❌ NOT SUPPORTED

 

Data Ingestion

Real-time optionally available?	✅ Every 10 minutes
Default polling frequency	Every 8 hours
Data retrieved on each poll	This week
Historical data	All data since you started using the system

 

How do I connect this data to Tenzo?

Fourth can be connected directly inside of the Tenzo app.   

If you have an Enterprise Account, you can talk to your Customer Success Manager, who will connect this for you.

How do I compare Fourth data to data in Tenzo?

To compare figures with Tenzo use Rotas 

Select a rota approved for the selected location

In Tenzo settings, click Labour and check the following:

Exceptions

• Planned cost data in the past will be equal to Actual cost data.
• Sometimes Fourth’s Total Wage Cost do not equal the Sum of Employee Wage Cost on a rota and this can cause a mismatch. This is because some job title's costs are being excluded from the rota. This can be seen in Rota → Admin → Configure Locations in Fourth. Tenzo will only pull through the costs from the job titles that are being included in the rota.

#integrations #labour