Having a clear structure for your Product Division and your Product Categories will give you a better view of your sales data in Tenzo.
Product Divisions sit above your Product Categories in Tenzo and show you revenue or another sales metric, from a group of multiple categories e.g. your Food Product Division could include Starters, Mains and Dessert Product Categories.
What do Product Divisions look like in Tenzo?
Your Product Divisions are accessible in the Sales module:
When you click a particular Product Division, for instance food, it will show the categories under that division:
How to update or create divisions in Lightspeed L
1. Log into Lightspeed L (you need administrator access)
2. Click an individual category and then you can set the type at the bottom which will translate into a Product Division in Tenzo.
4. Give all your Categories a Type
- Make sure you use consistent naming in Types in order for Tenzo to pull these into one list as a Product Division in Tenzo.
Once you had completed this, do let your Customer Success Manager know or drop us a note at firstname.lastname@example.org and we will help you by refreshing your data.