Guide: GiveX

How do core concepts map to Tenzo?

Key:    ✅  Supported    🚸  Work in Progress    ❌  Not supported

                                                          

Location	✅ Location
Order Type	✅ Order_Type
Revenue Center	✅ ord_channel_name
Product Item	✅ Item_Name
Product Category	✅ Category_Name
Product Division	✅ Category_Group_Name
Tender Type	✅ Payment_Method
Employee	✅ Operator_Login
Customer	❌ NOT SUPPORTED
Discount (Names)	✅ Discounts (ticket item level)
TicketItemDiscounts  (Amounts)	✅ Ticket item level discounts
TicketDiscounts (Amounts)	❌ NOT SUPPORTED
Guest Count	🚸 Guest count is provided via Tickets
Transaction length	✅ Closing_Time - Opening_TIme
Delivery Timings	❌ NOT SUPPORTED
KDS Bump Time	❌ NOT SUPPORTED
Ticket Voids	❌ NOT SUPPORTED
Ticket Item Voids	❌ NOT SUPPORTED
Table	✅ Table_Num
Service Charge	❌ NOT SUPPORTED
Tips	✅ Total_Tip

Data Ingestion

Real-time optionally available?	✅
Default polling frequency	Every 20 mins
Data retrieved on each poll	Today & Yesterday
Historical data	All data since you started using your POS

How do I connect this data to Tenzo?

GiveX can be connected directly inside of the Tenzo app.   

If you have an Enterprise Account, you can talk to your Customer Success Manager and they will connect this for you.

How do I compare GiveX data to data in Tenzo?

Within GiveX Side Menu click on Vexilor > Reports > Bills Reports 

To match Tenzo, you MUST have your settings set to INCLUDE tax only.

You will then be able to see the same number by selecting one day within Tenzo’s “Sales by Location” view compared to total_payment in Givex. 

Exceptions

None

#integrations #sales