Guide: Facebook

How do core concepts map to Tenzo?

Key: ✅  Supported    🚸  Work in Progress    ❌  Not supported

                                                             

Location	✅ Location
Review	✅ Review

Data Ingestion

Real-time optionally available?	❌
Default polling frequency	Every 6 hours
Data retrieved on each poll	Last 7 days
Historical data	All data since you had a page on Facebook

How do I connect this data to Tenzo?

Facebook can be connected directly inside of the Tenzo app by following the steps here.  

If you have an Enterprise account, you can talk to your Customer Success Manager and they assist you.

How do I compare data to data in Tenzo?

Within your Facebook page, you can see the most recent reviews.

In Tenzo Navigate to Social > Activity and apply a Facebook filter to see all the Facebook reviews for the selected date range.

Exceptions

None

#integrations #social