Guide: Abacus

How do core concepts map to Tenzo?

Key:    ✅  Supported    🚸  Work in Progress    ❌  Not Supported

                                  

Location	✅ Location
Order Type	✅ Source
Revenue Center	❌ NOT SUPPORTED
Product Item	✅ Product
Product Category	✅ Category
Product Division	❌ NOT SUPPORTED
Tender Type	✅ Payment
Employee	❌ NOT SUPPORTED
Customer	✅ Customer
Discount (Names)	❌ NOT SUPPORTED
TicketItemDiscounts  (Amounts)	✅ Discount
TicketDiscounts (Amounts)	✅ Discount
TicketItemModifiers	🚸 Variant
Guest Count	✅ Guests
Transaction length	❌ NOT SUPPORTED
Delivery Timings	❌ NOT SUPPORTED
KDS Bump Time	❌ NOT SUPPORTED
Ticket Voids	❌ NOT SUPPORTED
Ticket Item Voids	✅ Refund
Table	✅ Table
Service Charge	✅ Service Charge
Tips	✅ Tips

Data Ingestion

Real-time optionally available?	✅
Default polling frequency	Every 20 minutes
Data retrieved on each poll	Changes since last pull
Historical data	All data since you started using your POS
Data received per day or continuous	Set by your Tenzo CS rep at the individual POS server level

How do I connect Abacus data to Tenzo?

Abacus can be connected directly inside of the Tenzo app.   

If you have an Enterprise account, you can talk to your Customer Success Manager and they will connect this for you.

How do I compare Abacus data to data in Tenzo?

Within Abacus, you can see a 'Gross Sales' value on the dashboard.

To match Tenzo, you MUST have your settings set to INCLUDE tax, service and comps.

You will then be able to see the same number by selecting one day within Tenzo’s “Sales by Location” view.  

Exceptions

• Due to an error in item data returned by Abacus, values before 27/10/22 will be incorrect.
• If using Mr Yum integration with Abacus, refund data may also be incorrect for current and historical data. 

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