Guide: Goodtill

How do core concepts map to Tenzo?

Key:    ✅ Supported    🚸 Work in Progress    ❌ Not Supported

                                          

Location	✅ Outlet
Order Type	✅ Order Type
Revenue Center	✅ Register
Product Item	✅ Product
Product Category	✅ Category
Product Division	❌ NOT SUPPORTED
Tender Type	✅ Tender Type
Employee	✅ Employee
Customer	✅ Customer
Discount	✅ Discount
TicketItemDiscounts	✅ Discount
TicketDiscounts	✅ Discount
TicketItemModifiers	✅ Modifiers
Guest Count	✅ Table Covers
Transaction length	❌ NOT SUPPORTED
Delivery Timings	❌ NOT SUPPORTED
KDS Bump Time	❌ NOT SUPPORTED
Ticket Voids	✅ Voided Sales Items
Ticket Item Voids	✅ Voided Sales
Table	✅ Table
Service Charge	🚸 WORK IN PROGRESS
Tips	✅ Tips

Data Ingestion

Real-time optionally available?	✅
Default polling frequency	Hourly
Data retrieved on each poll	Yesterday and Today
Historical data	Yes, the date of the first data to pull is required in set-up
Business date cutoff time is determined by the POS or Tenzo	POS

How do I connect this data to Tenzo?

Goodtill can be connected directly inside of the Tenzo app.   

If you have an Enterprise Account, you can talk to your Customer Success Manager, who will connect this for you.

How do I compare GoodTill data to data in Tenzo?

In GoodTill select the outlet you want to compare and then navigate to the Reports > Sales Reports tab.

Select the date period you would like to compare and then click on Run Report, this will generate a report below which is also able to be downloaded as a pdf. 

The number on this report will match Tenzo in the Sales > Location menu. 

Exceptions

• There may be a 'MISC' product on Goodtill's front-end. This is usually a discount and is therefore included in the 'PROMO'/'Promotion' item in Tenzo. 

#integrations